Enesco Case Study on Forecast Pro Implementation

This case study details the implementation of Forecast Pro by Enesco Limited, a company known for its innovative gifts and home décor. In 2012, Enesco faced significant challenges in creating accurate forecasts for its extensive range of products, leading to lost sales due to product shortages. The existing forecasting process was cumbersome and inefficient, prompting the search for a more effective solution. After evaluating various forecasting systems without success, Enesco installed Forecast Pro in January 2013. The user-friendly interface allowed the team to operate the software without training, resulting in accurate forecasts within three months. The implementation led to notable improvements, including an over 8% increase in sales in 2013 compared to 2012, enhanced order delivery times, a 12% reduction in inventory, and a 60% decrease in product shortages. Enesco anticipates further enhancements in forecast accuracy as they refine their forecasting models and reporting capabilities.