Managed Services Provider Contract Program Overview

This document is a guide detailing the Managed Services Provider (MSP) Contract Program for providers in the State of Indiana. It outlines the key components of the program, including administrative, IT, and medical staff augmentation, as well as project work and independent verification and validation of IT projects. The guide explains the rate model, which includes resource pay rates and associated markups, and describes the requisition workflow process facilitated by VectorVMS. Best practices for requisition review, candidate submissions, and compliance requirements are also detailed. The document emphasizes the importance of accurate submissions and compliance with client-specific requirements. Additionally, it provides instructions for accessing training guides and other useful information related to the program. The guide aims to ensure a clear understanding of the processes and expectations for providers participating in the MSP program.