Webex AI Assistant Features and Capabilities

This document is a technical report detailing the features and capabilities of the Webex AI Assistant, a solution developed by Cisco and delivered by CallTower. The report outlines how the AI Assistant enhances productivity for hybrid workers by streamlining workflows and improving communication. It describes various functionalities, including meeting and messaging summaries, real-time translation, and AI-driven features for customer experience. The report explains how the AI Assistant can assist users in managing their schedules, summarizing meetings, and providing insights into communication tone. Additionally, it highlights the integration of AI in devices and workspaces, such as intelligent camera features and voice-enabled controls. The document emphasizes the assistant's role in transforming workplace interactions and enhancing customer service through automated summaries and agent support tools. Overall, it serves as a comprehensive guide to understanding the capabilities of the Webex AI Assistant in modern business environments.