AI's Impact on Executive Decision-Making

This research brief from the Capgemini Research Institute discusses the evolving role of artificial intelligence (AI) in executive decision-making among C-suite leaders. It outlines findings from a survey of 500 CXOs, indicating that over half are currently using AI to support their strategic decisions, with expectations that this usage will more than double within three years. The brief highlights that while many CXOs report significant gains in efficiency and creativity from AI, there are ongoing concerns regarding legal risks, explainability, and data quality. It emphasizes the necessity for organizations to develop robust frameworks and systems to harness AI responsibly. The brief also provides recommendations for enhancing AI governance and building confidence among CXOs in leveraging AI for decision-making. It serves as a resource for senior leaders and governance professionals to understand AI's implications in strategic contexts and to navigate the complexities of integrating AI into their decision-making processes.