Rise of Agentic AI and Trust in Human-AI Collaboration

This report examines the emergence of agentic AI and its implications for human-AI collaboration. It outlines the potential economic impact of AI agents, projecting that they could generate up to $450 billion by 2028 through revenue uplift and cost savings. The report details the current state of AI agent adoption, noting that 14% of organizations have implemented AI agents, while 61% are exploring deployment. Despite the rapid adoption, trust in fully autonomous AI agents has declined, with only 27% of organizations expressing confidence in their capabilities. Ethical concerns, such as data privacy and algorithmic bias, are prevalent, yet few organizations take decisive action to address these issues. The report emphasizes the need for organizations to redesign processes, transform workforce structures, and strengthen data foundations to effectively integrate AI agents. It concludes with recommendations for business leaders to navigate the challenges and opportunities presented by agentic AI.