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CapTech
Overview
CapTech is a management consulting firm based in the United States, founded in 1997, with a workforce ranging from 1,001 to 5,000 employees and reported revenue of approximately $192 million. The company specializes in providing insights and strategies within the business services industry, focusing on sectors such as healthcare and consumer retail. CapTech's published research documents include analyses of emerging trends, such as the integration of artificial intelligence in retail, which enhances customer experiences and operational efficiencies. Their 2024 Consumer Retail Trends report highlights five key areas of focus for retailers, including the importance of digital customer experiences, refined workforce management, and the growing significance of hyper-personalization in marketing strategies. Additionally, CapTech's 2026 Healthcare Trends document reflects their engagement with evolving healthcare dynamics. Through these publications, CapTech aims to assist organizations in navigating industry challenges and leveraging technology for sustained growth and innovation.