Streamlined Registration and Check-In at ConExpo

This case study details the implementation of Captello's EventGen platform to enhance the registration and check-in process for a major exhibitor at ConExpo, a significant construction industry event. The exhibitor aimed to exceed previous registration numbers, alleviate check-in congestion, and foster a celebratory atmosphere for their Very Important Customers (VICs). The strategy involved modernizing the registration process through technology, which included pre-event promotions and on-site mobile registration solutions. Captello's platform facilitated a significant increase in pre-event registrations and allowed for a rapid check-in rate of 16 people per minute. The VIC Lounge provided a comfortable space for networking, and additional interactive experiences, such as a digital slot machine, engaged attendees. Post-event reports indicated that all goals were surpassed, with detailed analytics on check-ins and participant engagement, showcasing the effectiveness of Captello's solutions in managing event experiences.