CareFirst Provider Portal Access and Features Guide

This guide provides detailed information about the CareFirst Provider Portal, specifically for CareFirst CHPMD and Advantage DualPrime members. It outlines the functionalities available to providers, including eligibility verification, claim status checks, and electronic prior authorization submissions. The document explains the registration process for new users, detailing the necessary information required such as Tax ID and Billing NPI. It also describes the resources available for familiarizing users with the portal's features, including webinars and a preparation checklist. Additionally, the guide includes instructions for entering prior authorization requests electronically, emphasizing the transition from faxing requests to using the online system. Various resources and tips for navigating the portal are provided to enhance user experience and efficiency. The document serves as a comprehensive resource for providers to effectively utilize the CareFirst Provider Portal.