Intelligent Solutions for Retail Operations Management

This document is a guide that outlines the capabilities of the Carrier Abound platform, which provides intelligent solutions for managing retail operations. It describes the challenges faced by retailers, including high energy costs and the need to enhance customer experience while controlling expenses. The guide explains how the Abound Insights platform utilizes data analytics and intelligent controls to optimize equipment performance across various retail formats. It details the proactive equipment management and maintenance services offered, which aim to improve operational efficiency and customer satisfaction. The document also highlights the role of Carrier Customer Command Centers in providing remote support and diagnostics to ensure optimal store conditions. Additionally, it discusses the metrics used to measure the effectiveness of these services and the significant energy savings achieved by retailers using the platform. The guide emphasizes the importance of a proactive service model that anticipates issues before they arise, thereby enhancing overall operational performance.