Cayosoft Administrator Case Study for Hybrid Management

This case study details the experience of the Department of Information Technology (DOIT) for a large U.S. state in managing over twenty-five Active Directory (AD) domains serving more than 25,000 state workers. The document outlines the challenges faced with legacy administration tools from Quest Software, which did not adequately support the hybrid Exchange and Office 365 architecture adopted in 2016. The Quest tools required complex configurations and additional scripts, leading to inefficiencies and increased costs. The case study presents Cayosoft Administrator as the chosen solution, highlighting its ability to simplify hybrid AD administration, reduce administrative burdens, and lower operating costs. Key features of Cayosoft Administrator include comprehensive management across AD, Exchange, and Office 365, a unified web portal, and streamlined user provisioning. The results demonstrated significant improvements, including the elimination of bottlenecks in Office 365 adoption and a reduction in software maintenance costs by over 30%.