CDK Global

Overview

CDK Global is a software company based in the United States, specializing in customer relationship management (CRM) software and solutions tailored for the automotive and healthcare sectors. Founded in 2014, the company employs between 5,001 and 10,000 individuals and reported significant revenue. CDK Global's offerings include innovative technology solutions designed to enhance operational efficiency and customer experience within automotive dealerships. For instance, their Vehicle Inventory Suite addresses inventory management complexities faced by auto groups, streamlining workflows and improving pricing consistency. Additionally, the Monogram service technology provides dealerships with tools to enhance customer engagement by offering real-time updates and transparency regarding vehicle service processes. This focus on integrating technology into customer service aims to foster trust and improve overall satisfaction, reflecting the company's commitment to addressing the evolving needs of the automotive industry. CDK Global's case studies illustrate their expertise in delivering tailored solutions that support dealerships in navigating industry challenges.

Industry