ClickUp and Cerby Integration for User Access Management

This case study outlines the collaboration between ClickUp and Cerby, focusing on automating user access management for applications lacking APIs or SCIM support. ClickUp, a productivity platform with over 10 million users, faced challenges in managing user access, particularly for social media applications. The IT team dealt with manual processes that drained productivity and posed security risks, including password management and multi-factor authentication (MFA) issues. Cerby provided a solution by automating critical tasks such as password rotations, real-time user offboarding, and frictionless MFA. The implementation of Cerby significantly reduced the time spent on manual user access management by 97% and improved audit preparation speed by 82%. The case study highlights the effectiveness of Cerby in enhancing ClickUp's security posture while streamlining operations, ultimately resulting in a 258% return on investment. The integration allowed ClickUp to maintain secure access for collaborators while minimizing the risk of unauthorized access.