Deliverables Based IT Services Contract Overview

This document is a guide detailing the Deliverables Based IT Services Contract (DBITS) awarded to CGI Technologies and Solutions, Inc. by the Texas Department of Information Resources. It outlines the various service categories included in the contract, which encompass Application Development, Business Intelligence, IT Assessments, and Project Management. Each category is described in terms of the specific services offered, such as application development and maintenance, data management, analytics, IT assessments, and project management processes. The document also provides information on how to order services under the contract, including contact details for CGI representatives and instructions for generating purchase orders. Additionally, it mentions product warranty and return policies, ensuring that customers are informed about their rights and obligations when engaging with CGI under this contract. The guide serves as a comprehensive resource for understanding the scope and procedures associated with the DBITS contract.