Payroll System Upgrade for National Lottery Heritage Fund

This case study details the collaboration between The National Lottery Heritage Fund and CGI during the upgrade of their HR system to a cloud-based solution. The Heritage Fund, a significant UK heritage funder, sought to ensure that their payroll system would continue to function accurately throughout the transition. CGI provided expertise and support, conducting rigorous testing to maintain data integrity and payroll accuracy. The upgrade included the implementation of CGI's iPayview platform, which enhanced employee access to HR and payroll information. Throughout the process, CGI's team addressed potential issues proactively, ensuring a seamless transition without impacting live payroll operations. The case study emphasizes the importance of security in payroll services, highlighting that employee data is hosted on secure private cloud infrastructure. The partnership has resulted in exceptional levels of pay accuracy and a dedicated support system for the Heritage Fund, reinforcing their commitment to maintaining trust with stakeholders and employees.