2024 Global Fraud and Payments Report

The 2024 Global Fraud & Payments Report presents findings from a survey conducted among over 1,100 merchants regarding eCommerce payments and fraud. This report, the 25th edition, aims to provide transparent research on merchants' perceptions of current trends in payment acceptance and fraud management. It covers various aspects, including payment tactics, partnerships, and the evolving landscape of fraud risks. The report is structured into six sections, with the first three focusing on payment acceptance and the last three addressing fraud-related topics. Key insights reveal that merchants are increasingly adopting real-time payments and buy now, pay later options while facing rising fraud risks associated with popular payment methods. Additionally, the report highlights the challenges merchants encounter in managing fraud, such as resource limitations and the impact of fraud on customer relationships. The findings aim to assist merchants in optimizing their payment strategies and fraud management practices.