Building a Production-Ready Healthcare Platform in 90 Days

This case study outlines the development of Assistly, an AI-powered senior care management platform created by Charter Global for personal care homes and assisted living facilities in the United States. The document details the objective of launching a production-ready Software as a Service (SaaS) solution within a 90-day timeframe while ensuring full regulatory compliance with standards such as HIPAA, GDPR, CCPA, and SOC 1 from day one. The case study describes the challenges faced in traditional healthcare platform development, which typically takes 12 to 18 months, and emphasizes the need for usability across diverse user groups. Charter Global employed its i3Labs Ideation-to-Launch framework, integrating AI-driven capabilities and a user-centric design approach. Key outcomes include successful real-world validation through live pilots and a rapid onboarding experience, demonstrating the effectiveness of parallel execution in achieving speed and quality in product development.