Chubb Cyber Insurance Vulnerability Management Program

This document is a guide detailing the Chubb Vulnerability Management Outreach Program, which is provided at no extra cost to policyholders of Chubb cyber insurance. The program functions similarly to a smoke alarm, continuously monitoring for known exploited vulnerabilities that could lead to cyber claims. When a potential threat is detected, Chubb promptly notifies the policyholder and their broker, offering guidance on remediation to prevent escalation. The document outlines the process of monitoring, alerting, and remediating vulnerabilities. It explains how alerts are communicated through email and follow-up calls, and clarifies the purpose of the outreach program in helping organizations manage their cyber risks. Additionally, it addresses common questions regarding the program, including its impact on insurance coverage and the nature of the alerts provided. The document emphasizes the importance of proactive vulnerability management in reducing exposure to cyber threats.