Upholding Responsible Purchasing Practices in Supply Chain

This case study outlines Cisco's supply chain auditing and corrective action processes, focusing on responsible purchasing practices. It details the company's approach to addressing adverse human rights impacts, including the identification and remediation of excessive recruitment fees charged to workers. The document describes Cisco's collaboration with suppliers to improve working conditions and mitigate risks associated with bonded labor. It also highlights efforts to control working hours and days of rest, emphasizing the importance of accurate forecasting and production planning to prevent excessive working hours. The case study presents examples of successful partnerships with suppliers aimed at enhancing social and environmental outcomes, including the establishment of sustainability programs and GHG emissions reduction targets. Additionally, it discusses the challenges faced during the COVID-19 pandemic and the strategies implemented to maintain stable production schedules. Overall, the document emphasizes the significance of collaboration and transparency in fostering responsible supply chain practices.