Citizens Sustainable Deposits Program Framework

This document is a framework that outlines the operational and technical requirements associated with Citizens' Sustainable Deposits Program and the Sustainable Deposits Loan Eligibility Criteria. It details how the program allocates deposited funds against a portfolio of Eligible Sustainable Loans and Investments, which encompass both green and social activities. The framework specifies the internal governance processes for confirming loan eligibility and the mechanisms for managing Sustainable Deposit Capacity, including the removal of loans that no longer meet eligibility criteria. Additionally, it describes the reporting practices for program-level allocation of Sustainable Deposits. The document also summarizes the themes and activities eligible for inclusion in the Eligible Loan Portfolio, aligning them with the United Nations Sustainable Development Goals. Categories include renewable energy, energy efficiency, sustainable water management, and affordable housing, among others, providing a comprehensive view of the program's alignment with sustainability objectives.