Guide to Identifying and Handling Online Scams

This guide outlines various types of online scams and provides strategies for recognizing and handling them. It details common warning signs associated with different scams, including too-good-to-be-true offers, typos in communications, and incorrect domain endings. The document emphasizes the importance of verifying information through official websites and suggests reporting suspicious emails as junk or spam. Additionally, it describes how to identify scammers through calls and texts, highlighting tactics such as bank impersonation and unusual payment requests. Social media scams are also addressed, with advice on recognizing hacked accounts and fraudulent investment opportunities. The guide encourages users to be cautious about friend requests from unknown individuals and to monitor their existing friends' accounts for suspicious activity. Contact information is provided for reporting suspicious activities related to Citizens accounts, reinforcing the importance of vigilance in online interactions.