Civica Catering Management Implementation Case Study

This case study outlines the implementation of Civica Catering Management software by Lancashire County Council (LCC) to enhance its catering operations across nearly 550 sites, including primary and secondary schools and care facilities. The software aims to improve efficiency, productivity, and compliance while reducing paper-based processes. LCC delivers approximately 65,000 meals daily and faced challenges in managing a complex catering operation. The case study details how the software centralizes catering management, enabling better tracking of food costs and regulatory compliance. It highlights the immediate cost savings achieved by eliminating paper costs and improving operational visibility. The software also supports compliance with evolving regulations and facilitates real-time reporting, which enhances decision-making and performance monitoring. The case study emphasizes the importance of local food sourcing and the positive impact on the local economy, as well as the role of Civica Catering Management in supporting LCC's strategic goals and operational efficiency.