The Civica ESG Report 2024 outlines the organization's commitment to serving citizens through its software solutions and sustainability initiatives. It details the company's vision, mission, and purpose, emphasizing its role as a global GovTech leader. The report presents Civica's Environmental, Social, and Governance (ESG) strategy, which is integrated into its business objectives. It describes the internal ESG organization responsible for driving sustainability efforts and highlights external frameworks such as the UN Sustainable Development Goals (SDGs) that Civica supports. The report also includes a materiality assessment conducted in 2024, identifying key sustainability priorities such as climate change, data privacy, and diversity. Through various case studies, the report illustrates how Civica's technology positively impacts public services and community outcomes, reinforcing its commitment to responsible governance and social value creation. Overall, the report serves as a comprehensive account of Civica's ESG initiatives and their alignment with the company's operational goals.