Cloud Migration Case Study for Blackburn Council

This case study details the successful migration of Blackburn with Darwen Borough Council to Civica's cloud financial software, completed in just nine weeks. The council, which serves approximately 148,000 residents, transitioned from its previous financial management system to Civica Financials, specifically designed for the public sector. The migration aimed to enhance system availability and streamline financial processes. Key outcomes included reduced administrative burdens on the finance team and lower in-house IT operating costs, allowing the team to focus on core activities. The council's strategic vision involved adopting a 'cloud by default' approach, which alleviated pressure on the IT team by minimizing server maintenance and management tasks. The case study highlights the collaborative effort between the council's finance and IT teams and Civica, leading to a smooth transition and improved usability of the financial system for around 50 full-time users and up to 400 additional staff members.