Summary
This case study outlines the implementation of a contractor management system by BlueCross, a private aged care provider in Victoria, to enhance safety and wellbeing for its residents. Established in 1993, BlueCross supports over 2,600 residents and 1,000 clients. The organization faced challenges in managing contractor inductions, visitor attendance, and ensuring compliance with insurance documentation. The onset of Covid-19 prompted a reevaluation of their operational strategies, leading to a partnership with Civica for improved contractor prequalification and effective contact tracing. The management team prioritized operational improvements and adopted Civica's Contract Management, Induction Management, and Site Management solutions. These systems addressed their operational needs and facilitated efficient contractor induction processes while safeguarding residents. The case study highlights the commitment of BlueCross to maintain high safety standards and the effectiveness of Civica's solutions in achieving these goals.
