Digital Bedside Ordering Solution at Chesterfield Royal Hospital

This case study outlines the implementation of the Civica Catering Management's Bedside module at Chesterfield Royal Hospital NHS Foundation Trust, which has resulted in significant cost savings and improved patient satisfaction. The digital solution allows patients to place meal orders directly from their bedside using tablets, streamlining the catering service and reducing food waste. Since its introduction in 2015, the system has achieved an annual cost saving of £180,000, representing a 34% reduction in total food costs. The case study details how the partnership between the NHS Trust and Sodexo has facilitated the effective use of technology in hospital catering, aligning with recommendations from the Independent Review of NHS Hospital Food in England. The implementation has also led to a 17% reduction in meals served, contributing to a more efficient service and enhanced quality of food provided to patients. Overall, the Civica Bedside solution exemplifies how digital ordering can improve operational efficiency and patient care in a hospital setting.