Rochdale Borough Council Cloud Migration Case Study

This case study outlines the cloud migration strategy implemented by Rochdale Borough Council for its financial management software, Civica Financials. The council, which serves over 210,000 residents, transitioned from an on-premise solution to a fully managed cloud version, aiming to resolve performance issues and improve support efficiency. The migration was facilitated by the council's existing browser-based access to Civica Financials, which made the transition seamless for approximately 800 users without the need for additional training. Key outcomes included a reported value of £30,000 from the migration, achieved through savings on server costs and IT support time. The case study details the council's experience, including the removal of business continuity risks and the simplification of support processes. Furthermore, it highlights the council's confidence in its broader cloud migration strategy, which includes plans for migrating additional systems such as HR and legal services. The collaborative approach between the council and Civica is emphasized as a critical factor in the successful transition.