Wychavon District Council Cloud Finance Migration Case Study

This case study details the transition of Wychavon District Council from an on-premise financial management system to a cloud-based solution provided by Civica. After 13 years of using Civica Financials on-premise, the council undertook a seamless migration process that took place in January 2023. The decision to switch was driven by the need for improved cybersecurity and overall system resilience. The finance team, which manages a budget of £12 million for a population of 116,900, experienced no disruption during the transition. Key outcomes included an 80% reduction in processing time for debtor direct debits and easier access for staff, who can now log in from anywhere with a single sign-on. The cloud solution also simplifies support and upgrades, eliminating the need for internal IT resources. The council's finance team expressed satisfaction with the migration process and the benefits of the new system.