Business Process Maturity Models Systematic Literature Review

This document is a systematic literature review focused on business process maturity models (BPMMs) within the field of Business Process Management (BPM). The review aims to understand the current state of research on BPMMs and identify opportunities for future studies. The authors conducted a comprehensive search of studies published between 1990 and 2014, ultimately selecting 61 empirical studies from an initial pool of 2899. The findings indicate that while numerous BPMMs have been proposed, there is a notable lack of empirical evidence supporting their validity and practical usefulness. The review concludes that the research on BPM maturity is still in its early stages and highlights the need for future research to address existing gaps. Specifically, it suggests focusing on reconciling current models with prescriptive properties, conducting empirical studies to validate BPMMs, and distinguishing between maturity models and assessment methods used for evaluating maturity levels. The document provides a detailed analysis of the literature regarding BPMMs and their applications.