Transforming Employee Onboarding at FELD Entertainment

This white paper presents the employee onboarding transformation journey of FELD Entertainment through their collaboration with Click Boarding. The initiative began in 2019 when FELD aimed to modernize their onboarding process from a paper-based system to an automated technology platform. The challenge they faced included securely managing personal identity information (PII), integrating with their chosen applicant tracking system (Lever), and ensuring a mobile-first solution suitable for their touring workforce. The document details the efforts of a task force consisting of HR professionals and management to identify specific onboarding needs and establish a solution that accommodates their diverse operational requirements. The implementation of Click Boarding resulted in significant improvements in process efficiency, cost savings, and enhanced new hire productivity. The paper outlines FELD's ongoing commitment to refining their onboarding practices, including plans for internal movements within the organization, reflecting the impact of effective onboarding on overall business operations.