Survey Report on Enterprise AI Agents Adoption

This survey report examines the adoption of enterprise AI agents, focusing on their role in transforming business operations and workflows in 2025. The report is based on a survey conducted with 1,484 enterprise IT leaders across 14 countries, exploring how organizations are investing in agentic AI. It outlines the rapid adoption trends, with 57% of respondents implementing AI agents in the last two years, and 96% planning to expand their use within the next year. The report details key business functions where AI agents add value, including IT operations and customer support, and highlights the challenges enterprises face, such as data privacy concerns and integration issues. Furthermore, it discusses the differences between open-source and closed-source AI models, emphasizing the strategic advantages of open-source solutions. The report concludes with recommendations for organizations looking to leverage AI agents effectively while addressing ethical and governance considerations.