CloudTalk

Overview

CloudTalk is a United States-based company founded in 2016 that specializes in customer relationship management (CRM) software, particularly in the realm of business calling solutions. With a workforce of 51 to 200 employees, CloudTalk offers a Software-as-a-Service (SaaS) platform designed to facilitate seamless communication between sales and support teams and their customers. The company emphasizes its commitment to security and data privacy, as detailed in its Security Whitepaper, which outlines its security framework, compliance with standards such as ISO 27001, GDPR, and CCPA, and various measures for data protection. These measures include continuous monitoring, vulnerability management, and encryption of data both in transit and at rest. CloudTalk also engages in regular penetration testing and maintains a bug bounty program to enhance its security posture. The platform is accessible via desktop and mobile applications, providing advanced customization and workflow automation features aimed at improving customer experience and operational efficiency.

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