Summary
This guide presents a workbook designed for higher education institutions to apply design thinking methodologies to complex problems. It outlines a collaborative process that emphasizes empathy, encouraging institutional leaders to understand the experiences and frustrations of students, faculty, and staff. The workbook introduces three exercises: Abstraction Laddering, Statement Starters, and Creative Matrix, each aimed at refining problem statements and generating actionable solutions. The first exercise focuses on identifying the right problem by reframing it at various levels of focus. The second exercise transforms problem statements into open-ended questions suitable for ideation. The final exercise utilizes a creative matrix to stimulate brainstorming and organize ideas effectively. By following these structured methods, teams can enhance their brainstorming sessions, foster innovative thinking, and ultimately drive measurable impact in their institutions.
