This document is a guide detailing the Commercient Partner Program and the collaboration between ETG and Commercient SYNC. ETG, a Crest Level Salesforce partner based in Plano, Texas, is ISO 9001:2015 certified and operates globally with a delivery center in Hyderabad, India. The document outlines ETG's commitment to customer success through the use of emerging technologies and highlights their rapid growth within the Salesforce ecosystem. It describes the services offered by ETG, including Salesforce, eCommerce, and managed services, and the industries they serve. The document also presents the challenges faced by businesses regarding data integration between ERP systems and Salesforce, and how Commercient SYNC addresses these challenges by providing a cloud-based CRM solution. Additionally, it explains how the partnership enables clients to achieve a comprehensive view of their customers, sales, and marketing efforts, ultimately enhancing business processes.