Individual Customer Identification Checklist

This document is a guide that outlines the requirements for customer identification at the Commonwealth Bank of Australia. It details the necessary information that customers must provide before any financial product or service can be offered. The checklist includes essential personal information such as full name, residential and postal addresses, date of birth, contact details, tax residency, and occupation. Additionally, it specifies the required documents for verifying identity, which can include primary photographic documents like an Australian Passport or Driver Licence, as well as non-photographic documents such as a Birth Certificate. The document also explains the process for providing these documents, including the need for original or certified copies and the requirement for translations if documents are not in English. Furthermore, it addresses situations where a customer's name has changed, necessitating the provision of a Change of Name Certificate.