Regulated Trust Identification and Customer Onboarding Guide

This document is a guide that outlines the requirements for customer identification and verification in the context of regulated trusts and individual customers at the Commonwealth Bank of Australia. It details the necessary documentation needed for onboarding customers, including the Trust Deed, identification information for trustees, and verification processes that must be followed to comply with regulatory obligations. The guide specifies the types of trusts eligible for verification, the roles of trustees and beneficial owners, and the identification documents required for account signatories. Additionally, it provides instructions on how to certify documents and what to do if the required information cannot be provided. The guide emphasizes the importance of meeting regulatory standards and outlines the procedures for maintaining authorized signatories and verifying changes in responsible persons.