Summary
This case study outlines the procurement lifecycle process implemented by Compnow for the Australian Football League (AFL) to standardize and enhance the end user computing (EUC) experience. The AFL's Technology Service Delivery (TSD) team, responsible for operational provisioning for 1,000 staff, initiated a laptop refresh to address security vulnerabilities and improve user experience. The solution involved rolling out 700 Dell 5420 laptops bundled with accessories, including iPhones, to staff across various locations in Australia. Compnow facilitated the procurement and deployment, ensuring a coordinated rollout that adapted to challenges posed by the COVID-19 pandemic. The transition was designed to be seamless, with proactive communication from Compnow throughout the process. The benefits included a standardized environment, reduced e-waste, and improved operational efficiency. The AFL plans to continue its partnership with Compnow for future procurement needs, emphasizing the importance of flexibility and user satisfaction in their workplace strategy.
