Transforming Print Infrastructure for Retailer

This case study outlines a comprehensive modernization initiative undertaken by a professional services team for a large North-West retailer. The project involved migrating over 17,000 endpoints to a centralized, cloud-based management platform, which facilitated streamlined control and real-time visibility. The infrastructure was optimized by reducing distribution points from 90 to 39, enhancing efficiency and minimizing downtime. Advanced capabilities such as automated software deployment and remote device management were implemented, leading to improved performance and security through enhanced analytics and proactive optimization strategies. The results included over $280,000 in annual licensing savings, increased visibility into endpoint health, and improved productivity and network reliability. Additionally, the case study details a security platform transition for a major U.S. electric utility, highlighting the migration to Microsoft Defender and the strengthening of the security posture. The partnership with the utility is based on trust and technical expertise, addressing the unique challenges of the energy sector.