Single Person Discount Fraud Detection Solution

This document is a technical report detailing the Single Person Discount (SPD) Fraud Detection Solution, which utilizes AI technology to assist local authorities in identifying fraudulent SPD claims. The solution is built on Snowflake and AWS platforms, consolidating fragmented council data into a secure environment. It employs a five-stage process that includes data unification, enrichment, detection, scoring, and recovery to enhance financial resilience and recover lost revenue. The report outlines the business challenges faced by councils regarding SPD fraud, such as manual verification processes and limited visibility across data sources. It describes how the solution addresses these challenges by providing a unified data platform, automated fraud detection, and improved compliance. Key outcomes include faster identification of high-risk cases, reduced manual investigation efforts, and increased revenue recovery. The document also highlights the expected benefits and the service delivery process involved in implementing the solution.