Amdocs Strong Authentication Implementation Guide

This document is a guide that outlines the implementation of the RSA One Time Password (OTP) SecurID system for Amdocs, which serves approximately 21,000 employees across the United States, United Kingdom, and Israel. The guide details the challenges faced regarding IT security, specifically the need for improved access control authentication. It describes the transition from a basic username and password system to a two-factor authentication method that enhances security by requiring both a physical token and a password. The implementation includes various token options: a hardware token that generates a changing PIN every 60 seconds, a smartphone application providing a soft token, and an SMS token that sends a PIN via text message. The document emphasizes the importance of strong user authentication and controlled remote access to critical organizational systems, ultimately enhancing IT security and protecting organizational resources.