Augmented Reality Remote Assistance in Manufacturing

This document is a guide that outlines the application of Augmented Reality (AR) technology in manufacturing environments, specifically through the use of the Ngage CNPaaS platform. It describes a scenario where a local technician encounters a CNC machine breakdown and requires remote expert assistance. The technician utilizes AR-enabled smartglasses to connect with an expert who provides real-time guidance, thereby minimizing downtime and operational inefficiencies. The guide explains the process of activating AR and requesting bandwidth boosts through the Ngage platform, emphasizing the seamless connection that allows for effective problem resolution without the need for travel. It highlights the advantages of using AR for remote assistance, including cost-effectiveness and efficiency in addressing manufacturing disruptions. The document also addresses the challenges faced in manufacturing due to unexpected machinery breakdowns and the importance of enhanced connectivity for swift operational recovery.