This case study outlines a collaboration between a payment services company and Connext for IT staff augmentation. The engagement took place from May 2022 to July 2022, with a budget ranging from $10,000 to $49,999. The payment services company required additional staff to support system updates and manage data entry tasks, necessitating individuals with a strong understanding of the U.S. payments industry. Connext deployed technical engineers who were noted for their industry knowledge and effective communication. Feedback from the client highlighted the developers' training, productivity, and engagement throughout the project. The client, the Chief Operating Officer of Simpay-Alpha Card, emphasized the importance of Connext's alignment with their core values and their people-focused approach. The case study also includes insights into the recruitment process and the overall effectiveness of the collaboration, which was rated highly by the client.