Summary
This case study details the engagement between a construction accounting management firm and Connext Global Solutions for staff augmentation services. The firm sought to reduce costs while enhancing internal processes and client experiences. Connext has become integral to the firm's operations, comprising nearly two-thirds of its workforce. The collaboration began with training a single resource for Accounts Payable functions, gradually expanding to include various tasks and IT development work. The recruitment process was refined over time, allowing for efficient screening and placement of candidates. The partnership has led to significant business growth, including the opening of an additional office in a different time zone. Feedback from the firm's CEO highlights effective communication and a proactive approach from Connext, especially during the pandemic, ensuring continuity of services. The firm expresses a desire for Connext to expand geographically to access a broader talent pool.
