Assurant Salvage and Refurbishment Service Overview

This document is a case study detailing Assurant's innovative salvage and refurbishment services. It outlines how Assurant partnered with a major U.S. retailer to enhance the recovery value of Apple and Samsung mobile and media devices. The retailer sought reliable salvage solutions, and within three months, Assurant successfully transitioned select products into Certified Pre-Owned (CPO) devices across more than ten categories. The document describes the goal of converting salvage devices into retail-ready CPO inventory for online sales. It details the operational processes, including sophisticated automated technologies that ensure a predictable supply of consistent quality. Furthermore, it explains the integration of proprietary technology for diagnostics and the seamless incorporation of operations into the retailer’s systems, which facilitated a smooth consumer buying experience. The case study highlights the substantial increase in prices for refurbished products in comparison to wholesale prices, underscoring the effectiveness of the implemented solutions.