Catastrophe Action Plan for 2025-2026

This document is a Catastrophe Action Plan outlining Assurant's strategies and responses for the 2025-2026 period, particularly during the hurricane season. It describes the company's commitment to providing swift and compassionate services to clients affected by disasters, leveraging advanced technology and expertise. The plan emphasizes the importance of being available for customers, ensuring efficient assistance, and facilitating rapid recovery. It details proactive measures taken during the 2024-2025 hurricane season and California wildfires, highlighting the challenges faced and the support provided to impacted communities. The document also includes statistics on claims processing and the effectiveness of the Catastrophe Action Plan in managing disaster responses. Assurant's collaboration with organizations like the American Red Cross and the implementation of innovative solutions are also mentioned, showcasing their dedication to enhancing customer experiences during critical times.