Acolaid Case Management System Replacement

This document is a report concerning the replacement of the Acolaid case management system used by Central Bedfordshire Council. The report outlines the necessity for selecting a preferred supplier or suppliers for a new case management solution, as the current Acolaid system, which has been in use for over 20 years, is outdated and will no longer be supported after April 2027. The report details the procurement process, including the evaluation criteria for tender responses, which will focus on quality and cost. It highlights the engagement with various service areas to ensure the new solution meets updated business requirements and processes. The anticipated contract duration is three years, with options for extensions. The report also discusses the potential need for one or two applications to provide the best solution and emphasizes the importance of compliance with modern cyber security standards. The document concludes with a recommendation for the Executive to approve the selection process and the use of delegated authority for contract awards.