Cybersecurity and IT Services for HVAC Contractor

This case study outlines the project undertaken by Corporate Technologies to provide cybersecurity and managed IT services for Advantage Mechanical-Refrigeration, Inc., an HVAC and plumbing contractor. The project, named Secure Advantage, was initiated to protect the client's data from potential cyber threats. The client expressed satisfaction with the services, noting a significant reduction in IT-related issues and praising the professionalism and customer care provided by Corporate Technologies. Communication was primarily conducted via email, and the client appreciated the quick response to their needs. The objectives included managing IT requirements to allow the client to focus on their core business and ensuring the security of company information. The case study also mentions the client's positive feedback regarding the project management and timely delivery of services, although it notes some areas for improvement in after-hours support communication. Overall, the project aimed to enhance the client's operational efficiency and security posture.