DIY IT Support Risk Checklist

This document is a checklist designed for business owners and operations leaders to identify and evaluate risks associated with unmanaged IT environments. It outlines various categories of IT management responsibilities, including IT ownership and responsibility, security configuration, patch and system maintenance, backup and recovery planning, infrastructure design and scalability, and monitoring and incident response. Each category contains specific actions to be taken, such as defining IT management roles, implementing multi-factor authentication, applying regular operating system updates, and ensuring data backups are conducted daily. The checklist also includes a scoring model to assess risk levels based on the completion of tasks, categorizing risk exposure into high, moderate, or controlled. Immediate red flags are identified for critical issues that require attention, such as lack of IT ownership and misconfigured cloud storage. The document encourages users to schedule an IT Environment Risk Review if their score indicates exposure.