Managed IT Services for Concrete Supplier

This case study outlines the managed IT services provided by Corporate Technologies for a ready-mix concrete supplier. The project commenced in January 1990 and is ongoing, focusing on maintaining the client's IT infrastructure and meeting their IT needs. The document describes how Corporate Technologies has been instrumental in promptly resolving IT issues and being responsive to the client's operational requirements. The IT/Plant Manager of the client company specifies that Corporate Technologies was chosen for its proximity and comprehensive support in various IT aspects. The approach taken by Corporate Technologies is detailed, noting their quick response times and effective communication methods, including in-person meetings and emails. The client's feedback indicates a high level of satisfaction, with an overall score of 5.0 across quality, schedule, cost, and likelihood of referral. The case study emphasizes the effective partnership between Corporate Technologies and the concrete supplier in managing IT challenges.