SMB Technology and Cyber Resilience Index Q1 2026

This technical report presents the SMB Technology and Cyber Resilience Index for Q1 2026, published by Corporate Technologies. The index aims to address the disparity between small and mid-sized businesses' perceived and actual IT readiness. It combines operational data from managed SMB clients with external benchmarks to provide a realistic assessment of IT environments. The report outlines five key pillars: Availability & Downtime, Backup & Disaster Recovery Readiness, Cyber Resilience, Operational Maturity, and Financial Impact. Each pillar is analyzed to reveal strengths and weaknesses in SMBs' technology and cyber resilience. For instance, while 71% of clients have automated backups, only 5% have tested recovery plans. The report emphasizes the importance of operational data over self-reported metrics, highlighting significant gaps in perceived security versus actual performance. The index serves as a benchmark for SMBs to measure progress and make informed decisions based on real outcomes rather than assumptions.