Worldwide General-Purpose Knowledge Discovery Software Vendor Assessment

This document is an IDC MarketScape report that evaluates vendors in the worldwide general-purpose knowledge discovery software market for 2023. It outlines the challenges organizations face in findability, particularly with the proliferation of siloed systems and the need for effective search capabilities. The report highlights advancements in artificial intelligence, specifically machine learning and deep learning, that have improved search accuracy and efficiency. Key findings from a survey indicate that a significant percentage of organizations have experienced productivity gains and cost savings due to AI-powered search systems. The document also discusses the integration of generative large language models in search technologies, enhancing user experience and mitigating inaccuracies. Additionally, it provides definitions of critical terms such as keyword search, semantic search, and vector search, which are essential for understanding the market dynamics. The report includes vendor inclusion criteria and advice for technology buyers on selecting suitable knowledge discovery software.